IEX Options Operational Requests

Members can reference the guidance below for operational requests.  

Continuous Quote Relief

For Market Makers seeking quote relief, please notify IEX Options Market Operations directly. Please include your firm name and the basis for the request in the email.

Contact IEX Options Market Operations  
Contact IEX Options Market Operations  

Obvious or Catastrophic Error Submissions

If you feel you have an execution that qualifies for the parameters of an obvious or catastrophic error, please complete the following spreadsheet and submit it to IEX Options Market Operations at optionsmktops@iextrading.com.

For Obvious Errors:

  • For executions of Customer Orders, submission must be received by the exchange within 30 minutes of execution.
  • For executions of non-Customer Orders, a submission must be received by the exchange within 15 minutes of execution.

For Catastrophic Errors:

  • Notifications must be received by market operations by 8:30 a.m. Eastern Time on the first trading day following the execution.
  • For transactions in an expiring options series that take place on an expiration day, a party must notify Exchange Market Operations within 45 minutes after the close of trading that same day.
Contact IEX Options Market Operations  
Contact IEX Options Market Operations  
Obvious or Catastrophic Error Submission Spreadsheet

Options Clearing Member Restrictions

Below is the list of Restricted OCC Clearing Numbers.

Restricted OCC Clearing Numbers and Authorized Contacts for Clearing Members

System Settings

This document clarifies the allowable values that can be set for various Member configurable system settings.

IEX Options System Settings Specification

IEX Options Reference Data

IEX Options Product Reference Data
IEX Options Instrument Reference Data

Options Penny Program

IEX Options is a participant in an industry-wide program that provides for the quoting and trading of certain option classes in penny increments (the “Penny Interval Program” or “Penny Program”).

IEX Options Penny Program

Position Transfer

As required by Rule 21.190, Transfers of Positions, under certain circumstances, prior written notice must be submitted to the Exchange by an Options Member and its Clearing Member, to the extent the Options Member is not self-clearing. The notice must be emailed to Optionsmktops@iextrading.com and include in the body if the email the reporting items referenced by the rule.   

Contact IEX Options Market Operations  
Contact IEX Options Market Operations  

Specialist Allocations

To request to receive updates from IEX Options around specialist appointments, please submit the following form.